Case Studies
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Modular Landing Page System for Healthcare
Turned a struggling client engagement into a scalable platform, now powering 33+ campaigns across 11 healthcare clients.
Stabilized delivery, then redesigned the approach. Replaced one-off campaign builds with a modular widget system that baked in accessibility and compliance from the start.
AI-Driven Sourcing Feature
Revived a fragmented, nearly-abandoned AI feature into a unified sourcing experience, now shipped and driving paid plan growth.
Led end-to-end redesign over 11+ months. Unified search and AI into one flow, replaced friction with a simple chat interface, unlocked candidate profiles with inline preview, and added transparency so users could trust the recommendations.
AI-Assisted Logistics Operations Platform
Led 0→1 discovery and design for a federal logistics organization. Defined how AI should surface in compliance-heavy workflows.
Led an 8-week discovery and design sprint. Defined two core workflows (delivery delinquency + issue triage), embedded AI insights directly into task flows, and designed for federal compliance from day one.
Retail Management in SaaS CRM
Designed 0→1 POS and inventory system inside a fitness CRM. Replaced spreadsheets with a sub-2-minute checkout flow.
Designed a complete retail layer: POS-style checkout, product management, and inventory tracking, tailored for gym staff who aren't e-commerce users.
Member Portal & CRM Customization Suite
Transformed a static, view-only app into a full member portal with white-labeling tools. Profile completion increased 60%.
Designed a full-featured, mobile-first member portal from the ground up. Created a white-labeling editor so gym owners could customize branding and policies without developer support.

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